Contact
Get in touch
Questions about plans, billing, credits or your data? Send us a message and a person on the team will answer by email.
We can help with
- Choosing the plan that fits what you are building
- Billing, invoices and refunds
- Credits, and how a run was charged
- A report, a quote or a removal request
- Your data, privacy and deleting your account
For a faster answer
- Write from the email on your TrendGap account
- Add the link to the page you are asking about
- For a charge, tell us the date and the amount
Email us:support at trendgap.io
Send us a message
Tell us a little about your question and we will reply by email.
After you write
What happens next
We read your message
A person on the team reads it and checks your account if the question needs it.
We reply by email
You get a plain answer at the email you used, with the next step if there is one.
We follow up
If something needs a closer look, like a charge or a report, we tell you when to expect news.
Looking for a quick answer?
The FAQ answers most questions about plans, billing and your data. Already a member? Sign in to manage your billing yourself.