Welcome to TrendGap. These Terms of Service ("Terms") govern your access to and use of the TrendGap website, applications, and related services (collectively, the "Service") operated by DIVISION99 LLC, a Wyoming limited liability company ("TrendGap", "we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 16 years old and legally able to enter into a binding contract to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Your Account
You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately at support at trendgap.io if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
3. Subscriptions, Payments and Refunds
Merchant of record. Paid plans are sold through Polar (Polar Software, Inc.), which acts as our reseller and merchant of record. When you subscribe, you buy the subscription from Polar: Polar processes your payment through its payment processor, collects any applicable sales tax or VAT, and issues your invoices and receipts. Your purchase is also governed by Polar's Buyer Terms and Conditions; your use of the Service is governed by these Terms.
Billing and renewal. Paid plans are billed in advance on a monthly or annual basis and renew automatically at the end of each billing period until you cancel. If your plan starts with a free period, your first charge is made when that period ends. Prices may change with at least 30 days' notice prior to your next renewal. Subscriptions started before 17 October 2026 keep their price while they stay active; a plan change moves them to the current prices.
Free trial. A monthly plan can start with a free trial of the length shown on our pricing page and at checkout, once per customer. Yearly plans have no free trial. A payment card is required to start a trial. Unless you cancel before the trial ends, your first payment is charged when it ends and the plan then renews monthly; we email you before that first charge with its date and amount. During the trial your plan has the smaller limits our pricing page states, and PDF and CSV exports start with your first paid period. If you upgrade to a higher plan during the trial, the trial ends and the new plan is charged right away.
Free accounts. We may end free accounts by giving at least 30 days' notice by email. After the end date you can still sign in, manage or delete your account and choose a paid plan, but you cannot use the rest of the Service until you subscribe. We keep your account data as our Privacy Policy describes.
Plan changes. You can change your plan or billing cycle yourself in the Service; we confirm the change and its price with you before it is made. An upgrade (a higher plan, or monthly to yearly billing) starts at once, and the prorated difference is charged to your saved payment method when you confirm; if that payment fails, your plan stays as it was. A downgrade (a lower plan, or yearly to monthly billing) starts at the end of your current billing period, and nothing is charged for it until then. A changed plan is billed at the prices shown on our pricing page.
Failed payments. If a renewal payment fails, Polar retries your payment method. Once in any 12 months, you keep your plan for 7 days while you update your payment method; your monthly limits do not reset until the payment goes through. If you already had this grace in the past 12 months, or once the 7 days are over, your plan's features stop until the payment succeeds.
Cancellation. You can cancel at any time from Settings > Billing in your TrendGap account, from the Polar billing portal, or by emailing support at trendgap.io. Cancellation takes effect at the end of the current billing period: you keep access to your plan until then and you are not charged again. To avoid the first charge after a free period, cancel before that period ends. We do not offer pausing a subscription: you can cancel it, or change to another plan, instead.
Offers when you cancel. When you cancel, we may show you one offer, such as yearly billing, a lower plan from your next renewal, or a discount on your next monthly payments. The offer states its price, how many payments it covers, and when it starts; it applies only if you accept it, and a discount offer is available once per customer. After the offer ends, your plan renews at its regular price.
Deleting your account. If you delete your account, any active subscription ends immediately and you lose access to your plan at once. The unused part of the current billing period is not refunded, except where applicable law requires a refund. To keep your access until the end of the period you paid for, cancel your subscription first and delete your account after that period ends.
Refunds. Refunds are handled by Polar, as merchant of record, according to Polar's refund policy (set out in the "Refund Policy" and "Subscriptions" sections of its Buyer Terms and Conditions) and applicable law. A yearly plan can be refunded in full within the days our pricing page states, counted from the payment. Otherwise, fees for billing periods that have already ended are non-refundable, except where the law requires otherwise or the Service was not provided. Refund requests are reviewed case by case in line with Polar's refund policy and applicable law. To request a refund, email us at support at trendgap.io or contact Polar at support@polar.sh. Polar may also refund a payment on its own, for example when a charge was made in error. A full refund of the current period's plan payment also ends that subscription at once; refunding only the charge of a plan upgrade keeps the subscription. If we discontinue the Service before the end of a billing period you have paid for, you will receive a pro-rated refund for the unused time.
Plan limits. Each plan has the monthly limits our pricing page states, such as a number of keyword lookups. Limits reset each month on your billing date, also on yearly plans, and unused uses do not carry over. A run that fails does not count against your limit. A limit has no cash value and cannot be transferred, sold, or exchanged for money.
Extra runs bought earlier. Credit packs bought before the plan limits began stay valid for 12 months from purchase and apply once a limit is used.
TrendGap Lifetime. TrendGap Lifetime is a one-time payment for the Pro plan for as long as we operate the Service. It includes Pro's features and monthly limits as they are at any time, is tied to one account and cannot be transferred. Refunds follow Polar's refund policy and applicable law; a full refund ends Lifetime. If we discontinue the Service within 24 months of your purchase, you receive a pro-rated refund of the unused part of those 24 months.
Ask TrendGap. Every plan includes a number of Ask TrendGap questions each calendar month (UTC), as our pricing page states. Unused questions do not carry over.
Referrals. Referral rewards are paused. When we run a referral program again, its rewards and rules are shown in Settings, under Referrals, and a reward is never money.
Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived by contract, such as a statutory right of withdrawal where one applies to you. If there is a problem with a charge, please contact us or Polar before disputing it with your bank or card issuer; this does not affect any chargeback rights your card issuer gives you.
4. Acceptable Use
You agree not to:
- Reverse engineer, scrape, or attempt to extract the underlying data, models, or source code of the Service in bulk;
- Resell, sublicense, or redistribute TrendGap data, reports, or playbooks as a competing product;
- Use the Service to build, train, or fine-tune a machine-learning model that competes with TrendGap;
- Upload content that is unlawful, infringing, defamatory, or that violates a third party's rights;
- Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure.
5. Content and Data
TrendGap surfaces insights derived from publicly available signals such as forum posts, app store reviews, and other public sources. We do our best to keep this information accurate, but the Service is provided for research purposes and you are responsible for independently validating any niche, idea, or strategy before acting on it.
Evidence shown on a niche report links to the public page it came from. We do not store or show author names, usernames, or profiles. To ask us to remove an item (for example, one you wrote), use “Request removal” next to it or email support at trendgap.io. Reddit is a trademark of Reddit, Inc. TrendGap is not affiliated with or endorsed by Reddit.
You retain ownership of ideas, evaluations, and notes you submit ("Your Content"). You grant us a limited, worldwide, royalty-free license to host, process, and display Your Content solely to operate and improve the Service for you.
Feedback. If you send us feedback, ideas, or suggestions about the Service, we may use them to improve TrendGap without any obligation to you.
6. Intellectual Property
The Service, including its software, branding, niche library, playbooks, and AI-generated outputs presented to you, is owned by TrendGap or its licensors and is protected by intellectual property laws. We grant you a non-exclusive, non-transferable, revocable license to use the Service for your internal business or personal research purposes during your active subscription.
Third-party tools. Some features open another company's tool, such as an AI app builder or coding tool, with a prompt prepared by TrendGap. That tool is provided by its owner under its own terms and privacy policy, which apply to your use of it. TrendGap does not control those tools and is not responsible for them or for what they produce. Some links to these tools are partner links: TrendGap may earn a commission if you sign up or buy through them, at no extra cost to you.
7. AI-Generated Output
Outputs from the idea evaluator and other AI features are generated by language models and may be inaccurate, incomplete, or out of date. They do not constitute legal, financial, or investment advice. You are solely responsible for decisions you make based on AI output.
8. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any niche identified will result in a successful business.
9. Limitation of Liability
To the maximum extent permitted by law, TrendGap and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Service. Our total liability for any claim arising out of or relating to these Terms will not exceed the amount you paid for the Service in the twelve months preceding the event giving rise to the claim.
10. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if continuing to provide the Service becomes commercially impracticable. Sections that by their nature should survive termination will survive.
11. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will give you reasonable notice — for example, by email or an in-product notice — before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.
13. Contact
Questions about these Terms? Email us at support at trendgap.io.
DIVISION99 LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA.
14. Image and Data Credits
The five photos under “Made for people who build” (also used on our solutions pages) come from Unsplash under the Unsplash License, which allows commercial use without attribution. We credit them anyway:
- Indie hackers: photo by an Unsplash contributor on Unsplash (image photo-1758876204245).
- SaaS founders: photo by an Unsplash contributor on Unsplash (image photo-1622675363311).
- App developers: photo by an Unsplash contributor on Unsplash (image photo-1551650975).
- WordPress makers: photo by an Unsplash contributor on Unsplash (image photo-1486486955648).
- Agencies: photo by an Unsplash contributor on Unsplash (image photo-1572021335469).
- Feature cards (product, solutions and report pages): photo by Mohammad Rahmani on Unsplash, under the Unsplash License.
The photo on our home page's sample report card and the team photos on our About page are our own. The decorative glass images (the glass shapes, ribbons and backgrounds) come with the AIFusionX theme by VamTam, used under its licence. People shown in the Unsplash photos are not TrendGap customers and do not endorse TrendGap.
The social media icons in our footer are from Font Awesome Free by Fonticons, Inc., licensed under CC BY 4.0. Our fonts (Instrument Sans, IBM Plex Sans and Manrope) are used under the SIL Open Font License 1.1.
Popularity bands: Chrome UX Report by Google, CC BY 4.0.
The logos and names of AI builders, coding tools, app stores, and other sources are trademarks of their owners. We show them only to name those products and sources; TrendGap is not affiliated with or endorsed by them.
