Skip to content
Account and billing

Your account settings

Change your name, change or set your password, sign out of every device, and find each Settings tab: profile, billing, credits, email and more.
Can't find an answer?

Write to support at trendgap.io and a person on the team will answer.

Settings holds everything about your account. Open it with "Settings" in the menu, or from your account menu (your initials in the top bar). That menu also has "Plan and billing" and "Sign out", plus "Take the tour" when the tour is available.

The tabs

Settings is split into tabs. Some only show when their feature is available to you.

  • "Profile": your name and email, your password, sign-out, cookie choices, your private idea vault, support and deleting your account.
  • "Plan and billing": your plan, plan changes, cancelling, invoices and cards. See Invoices and billing.
  • "Credits": your balance, the ledger and credit packs, when your plan can spend credits. See Credits and credit packs.
  • "Email": the optional emails you get. See Email and notifications.
  • "Connected apps" (or "Webhooks"): the AI assistants you connected and your webhooks. See Connect your AI assistant and Webhooks.
  • "Share links": the read-only links you created, each with "Revoke". See Share, PDF and export.
  • "Referrals": your invite link, when referrals are on. See Referrals.
  • "Your claims": the niches you claimed as a builder. See Community and claims.

Change your name

  1. Open Settings and the "Profile" tab.
  2. Under "Your account", edit "Full name".
  3. Click "Save changes".

Your photo comes from your sign-in provider, for example when you sign in with Google. Your email address is shown but can't be edited in Settings. To ask about changing it, contact support.

Sign-in and password

  • You log in with your email and password, or with "Continue with Google" when the log in page offers it.
  • If you sign up with an email and password, you confirm your address with one email.

To change your password, open Settings and the "Profile" tab. In the "Password" card:

  1. Type your "Current password".
  2. Type the new one in "New password" and "Confirm new password". It needs at least eight characters.
  3. Leave "Sign out other devices" ticked to end your sessions everywhere else. You stay signed in on this device.
  4. Click "Change password". You see "Password changed".

If you signed up with Google, the card says "You sign in with Google. Set a password to also sign in with your email." Type a password in "New password" and "Confirm new password", then click "Set a password". After that you can log in with Google or with your email and this password.

Setting a first password needs a sign-in from the last 10 minutes. If the card asks for it, click "Sign in again", log in with Google, then come back to Settings.

Forgot your password? Reset it in three steps:

  1. On the log in page, click "Forgot password?".
  2. Enter your email and click "Send reset link".
  3. Open the email and follow its link to set a new password.

Sessions

  • "Sign out" ends your session on this device.
  • "Sign out of all devices" ends every session, including this one. Click "Sign out everywhere" if you signed in on a shared or lost device.

Both are in the "Account" card on the "Profile" tab.

Founder profile and the product tour

When they are available, the "Profile" tab also holds your "Founder profile" and the "Product tour" card. Your founder profile (your goal, the tracks and categories you care about, your skills, time, budget and region) drives your fit score, and only you see it. Click "Save profile" after a change. "Take the tour" walks you around TrendGap again, one stop at a time.

Cookies, privacy and support

  • The "Cookies" row has "Cookie settings", where you choose which optional cookies TrendGap may use on this device.
  • The "Private idea vault" card and the "Danger zone" (deleting your account) are explained in Privacy and your data.
  • The "Support" card has "Contact support". See Give feedback and get support.

Find your next product in real complaints

Start free. No card needed.

Start free